Wednesday, December 7, 2011

Are You A Professional: Effective Communication

"The single biggest problem in communication is the illusion that it has taken place.
- George Bernard Shaw

One of the leading causes for bad relationships, business or personal, is bad communication or non at all. There are so many issues that can be resolved if we just talk to one another and put all the cards on the table. Somethings are better said directly, than through text and email. In this setting, clarity becomes lost in translation. 

In business, it is better to meet or talk to one another at the beginning of the relationship so that you can build a solid foundation. In person, you can hear tone and read body language. This is the most effective way of communicating. It helps you understand a person better; See their needs through expression and improves your business skills.

Text and email can seem like a cop out. It appears as if you are dealing with people at a distance. You don't want to make your client feel less than adequate of your time, and give an image that you are not comfortable with people, business or communicating. You want them to have a clear understanding of you and what you are trying to say and do.

Communicating by talking (on the phone or face to face) helps you to.....
  1. Build a better rapport
  2. Resolves issues quicker
  3. Increases your confidence

You want a client to feel comfortable with you, because if they do, they are more likely to refer you to others and do business with you again. It gives them a better understanding of who they're dealing with.

I'm not saying text and email is a bad thing! But when you are trying to establish a fruitful relationship in any aspect of life, there is no better way than talking. The worst thing you can do is assume, so let's leave that to the wind. Be effective in your communication and build relationships that will excel and multiply simply by this being your foundation. 

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